Payment Processing

PayPal is used to process credit cards or payments from your PayPal balance. Your payment is processed on their accounts, and we do not store your information. To setup or make changes, you’ll use the PayPal site. After your purchase, you’ll get a receipt emailed to you.

Your PayPal receipt will be from Virtuallinda Media LLC, and questions should be directed us via this link.

Changing the Payment Method for Your Automatic Billing

Keep your payment method current before your next billing date. If PayPal notifies you that a payment was skipped, update your account immediately.

Your active client status and access to your project depend on payments staying current. If a payment fails and isn’t resolved, your account may be suspended. See your contract for full terms.

Why this happened & how to fix it

Recurring payments to Virtuallinda Media LLC are made between the Customer and PayPal’s Subscription Service. Please login to your PayPal account to update your payment settings.

If you get a notice that your payment was skipped, it means there was a problem processing the payment. Either PayPal had an issue or the credit card/checking account that the money is coming from had a problem. This will happen if you credit card is expired or declined, or if your account is set up to process the payments through an echeck but no money in their checking account.

Subscriptions all have a unique, individual backup funding source. If that funding source is invalid, weird things can happen – from payments not being made to subscriptions being cancelled. Please check your backup funding on the subscription and make sure it’s a valid source that has not expired.

Here’s how to change a subscription or recurring payment:

  1. Log in to your PayPal account.
  2. Click ‘Profile’ near the top of the page.
  3. Select ‘Update Card.’
  4. Select the card you want to change, click ‘Update.’
  5. Please also email me to verify that you have updated your account.

Canceling Your Automatic Billing

Recurring payments to Virtuallinda Media LLC are made between the Customer and PayPal’s “Subscription Service”. Please login to your PayPal account to update your payment settings.

You are responsible for canceling before your next monthly charge. Thank you!

Here’s how to cancel a subscription or recurring payment:

  1. Log in to your PayPal account.
  2. Click ‘Profile’ near the top of the page.
  3. Select ‘My money.’
  4. In the ‘My preapproved payments’ section, click ‘Update.’
  5. Select the merchant whose agreement you want to cancel and click ‘Cancel.’
  6. Click ‘Cancel Profile’ to confirm your request.

Note:

  • You can’t reactivate a recurring payment after you cancel it.
  • Canceling a payment doesn’t cancel your contract with Virtuallinda Media. You’ll need to pay us for any goods or services you received.
  • Canceling your subscription will void your agreements and the obligation of Virtuallinda Media LLC to complete any unpaid work.

Payment Receipts

After you make a purchase, you will get an email receipt from PayPal.

For additional help

If you need additional help from PayPal, just click “Help” in the top right corner of any PayPal page to visit the Help Center. Look for the “Contact Us” link at the top right of the Contact page or click here (must be logged into PayPal). You’ll get a 1-time passcode and a phone number to call.

You can also contact Virtuallinda Media here.

UPDATED JUNE 3, 2026